This privacy statement sets out how SMFG uses and protects any information that you provide when you use this website.

SMFG is committed to ensuring that your privacy is protected by fulfilling its responsibilities under the European Union’s General Data Protection Regulation 2016/679 (GDPR), the UK’s Data Protection Act of 2018 and Guinean Law 037 of 2016 on Cybersecurity and Protection of Personal Data. By providing certain information by which you can be identified when using this website, SMFG ensures that it will be used entirely in accordance with this privacy statement.

SMFG may change this privacy statement from time to time by updating this page. You should check this page from time to time to ensure that you accept any changes.

What SMFG may collect

SMFG may collect the following information:

  • Your name,
  • Your company’s name,
  • Your contact details, and
  • Screen recordings of website usage with all personal data anonymised.

What SMFG does with the information gathered

SMFG requires this information to understand your needs and provide you with a better service for the following reasons:

  • Internal record keeping,
  • Improving its services,
  • Providing responses to questions and concerns addressed to SMFG,
  • Sending messages with updates, and
  • Customising the website according to the public’s usage of it.

Security

To prevent unauthorised access or disclosure of your information, SMFG has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online. Your personal information will not be sent outside of the European Economic Area unless there are appropriate safeguards in place to protect it.

How cookies are used

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

SMFG may use traffic-log cookies to identify which pages are being used. This helps SMFG to analyse data about web page traffic and improve its website to tailor it to browsers’ needs. SMFG uses this information for statistical analyses; then the data are removed from the system.

Overall, cookies help us provide you with a better website, by enabling SMFG to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to provide. SMFG does not use the information collected to create user profiles.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

SMFG’s website contains links to other websites with content related to SMFG’s. However, once you have used these links to leave our website, SMFG no longer has control over that website. Therefore, SMFG cannot be responsible for the protection and privacy of any information provided whilst visiting those websites. Such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information, if you have previously agreed to SMFG using your personal information, by emailing SMFG using Contact Us. Likewise, if you wish to unsubscribe to any update for which you signed up, click on the unsubscribe link at the bottom of any email you receive from SMFG.

SMFG will not sell, distribute or lease your personal information to third parties unless it has your permission or is required by law to do so.

You may request details of personal information held by SMFG about you under the UK’s Data Protection Act of 2018 and under GDPR. Please use Contact Us to do so.

If you believe that any information held about you is incorrect or incomplete, please email SMFG at the link above and SMFG will correct any incorrect information.

SMFG strives to meet the highest standards when collecting and using personal information. For this reason, the company takes complaints received about using personal information very seriously. SMFG encourages people to bring to the attention of the company any instance where they think that SMFG’s collection or use of information is unfair, misleading or inappropriate. SMFG would welcome suggestions for improving its procedures.